Vopak uses e-business solutions to support its logistics services to customers. Vopak’s e-business offering encompasses our internet based MySpace@Vopak.com
and ERP-to-ERP connectivity to exchange transactional instruction information via digital means, without human intervention.

For the future, Vopak will expand its e-business capabilities by offering web-enabled order entry and by making available more web-enabled reports. E-business solutions are key in delivering high level of service towards our customers. Accurate, timely exchange of information between Vopak and its customers is crucial for the safety, reliability, and reduction of data errors to improve the effectiveness of supply chain operations.

Stock Reporting - MySpace@Vopak
To provide customers with inventory and order visibility, Vopak has developed a secured self service solution called MySpace@Vopak.
MySpace@Vopak provides up-to-date, real time, accurate information 24 hours a day, 7 days a week taken directly from our ERP system regarding:

• Inventory
• Orders (status)
• Calls (arrivals, handling and departures of means of transport)

Customers, having products stored at multiple Vopak Terminals, thereby have complete visibility of the orders and inventory across these terminals. In addition to the information being made available on-line, all information can also be downloaded into Microsoft Excel spreadsheet format for internal use or processing.

ERP-to-ERP Connectivity
Adapting industry message exchange standards for the Chemical Industry, Vopak can now receive electronically almost any type of instruction (deliveries, receipts, pipeline movements) covering all modes of transports. In addition Vopak will generate a standardized message after the instruction is being executed, which can be used by the
customer for automatic upload in their ERP system. ERP-to-ERP connectivity replaces the communication flow via faxes and/or on-site customer ERP system workstation.
Vopak currently has implemented 4 messages enabling instruction automation for inbound (to Vopak terminal) and outbound (from Vopak terminal) product flows,
covering all modes of transport. These are the Shipment Instruction, Ship Notice, Ship Notice feedback and Receipt Notice. In the future more type of instructions like tank transfers will be implemented.